In addition to assisting with our company’s growth and success through my involvement with finances, I look forward to the years ahead with my husband Dan, as we both continue to encourage our adult children and their families to grow strong, both spiritually and emotionally, in their lives.
Val started the company in February of 2002 with her husband, Dan Harsh, in the basement of their family home. She supported and shared Dan’s dream for Concept Services, and in the early years even spent time on the phones making cold calls for their customers. Since the beginning of Concept Services, she has handled the finances for the company and been an irreplaceable part of the company’s success and growth. Val has used the extensive experience she gained from her previous work in the banking/finance industry, where she balanced large amounts of cash and managed customers investment accounts, as a foundation for her involvement with Concept Services.
To this day, you will find Val visiting with new and existing employees on a personal level. She uses her time with each employee to get to know them, share her appreciation for the importance they bring as an asset for the company and provide them with an understanding of the company’s benefits.
I aspire to end each day with a sense of accomplishment, knowing that although I may have not completed every task or project at hand, that I have in some way moved the needle. I have a desire to acquire knowledge into each department & role at Concept Services to become more well-rounded for myself, my team, and our customers as we approach growth together.
Education & Certifications
Lauren Zak, Business Unit Director, started her career at Concept Services as a BDM. In her time as a BDM, she worked exclusively with clients in our Material Handling division. Lauren quickly gained a strong grasp on our process and translated that to success for her customers and herself. Her willingness to go beyond her normal duties led her to gain additional responsibilities and proficiencies within CRM systems and management, ushering her into the Account Manager role. As an Account Manager, Lauren strived to retain and grow her internal and external relationships with a high level of integrity, tenacity, and communication. It is her drive to improve herself and those around her that led her into the Business Unit Director role.
Today, Lauren continues to drive growth for her clients and our company in her role as Business Unit Director, where she manages Account Managers and a team of BDMs that support them within our Material Handling & Construction division. Her positive attitude, intellect, and personable nature are being used to inspire her team to continue their own personal development and ensure consistent and positive results for our customers.