From business intelligence to trade show assistance, Concept Services covers all the topics and strategies for your sales force to excel to even greater levels of success.
Obtain, nurture and retain more profitable customer relationships. Concept Services offers a full range of customer care enhancements. Our professionals stay current on professional and industry trends and know how to apply them to your everyday work. Let Concept Services help your sales force get more strategic about the way they define and explain your value proposition to increase customer buy-in.
Bad data equals missed business opportunities. Keep your data clean and maximize your sales and marketing efforts with Concept Services. Our professionals source and validate your data for maximum accuracy.
Let Concept Services assist you with all aspects of planning, producing and management of your trade show appearances. Our experienced team will work with you to handle every detail of the event coordination, resulting in a successful show for your company. We will also schedule pre- and post-show appointments with prospects, as well as provide you with a profile of each prospect to familiarize yourself before the show.
Concept Services employs only the best practices of Market Research. We design surveys to gather only the data you need, with a special focus on your customer’s habits and attitudes. In short, our surveys will help you better understand your customers, making it easy to improve your marketing strategies and boost sales.
“The Customer Care program with Concept Services is one of the best programs we have found to gauge our overall customer satisfaction. Not only have we been able to follow up on negative customer feedback – and in some cases actually save customer relationships – but we have been able to use the positive feedback to boost employee morale at our local branches."
Director of Marketing and Sales Support